Refund policy
Designed For The Wild Co.
Effective Date: August 27, 2026
Our Commitment
We want you to love your order. If something isn’t right, we’ll make it right—here’s exactly how.
Returns
We accept returns within 30 days of delivery for items that are:
- Unworn and unwashed
- In original condition with no signs of use
- Not marked as final sale
To request a return, email designedforthewildco@gmail.com within 30 days of delivery with your order number and reason for the return. Please do not mail an item until we provide return instructions and the approved return address.
Return shipping is the customer’s responsibility unless the item is defective, damaged, or incorrect. Original shipping charges are non-refundable.
Refunds
Once we receive and inspect your return, we will notify you by email. Approved refunds are processed within 5–7 business days back to your original payment method.
Please note that your bank or card issuer may take additional time to post the refund to your account.
Size Changes
Because each item is made to order, we do not offer free size exchanges. If you need a different size, contact us within 30 days of delivery.
Eligible items must be unworn, unwashed, unaltered, and in their original condition. You may return the original item under our return policy and place a new order for your preferred size. Return shipping is the customer’s responsibility unless the item is defective or we sent the wrong item.
Defective or Incorrect Items
If your item arrives damaged, defective, or is not what you ordered, we will replace it or issue a full refund at no cost to you. Please email us within 30 days of delivery with:
- Your order number
- A photo of the issue
- Whether you prefer a replacement or refund
We will resolve it promptly — no hassle.
Print-on-Demand Notice
We cannot accept returns for:
• Items returned more than 30 days after delivery
• Items that have been worn, washed, altered, or damaged after delivery
• Custom or personalized products, unless defective or incorrect
• Items clearly marked final sale at the time of purchase
Minor variations in print placement, screen color, and fabric texture are normal characteristics of print-on-demand products and are not considered defects.
International Orders
International customers follow the same return and exchange policy. Please note:
- Return shipping from international addresses is the customer's responsibility
- We are not responsible for customs fees, import duties, or items lost in international transit
- If your package is held by customs, please contact your local customs office
Contact Us
Questions about your order or this policy? We're here.
Designed For The Wild Co.
Email: designedforthewildco@gmail.com
Website: designedforthewildco.com
We typically respond within 1–2 business days.